CEO of RHT Fintech Holdings, Jayaprakash Jagateesan shares that tenants and landlords have a symbiotic relationship where both plays a part in ensuring success. By introducing a variable rental component that is linked to KPIs will ensure that landlords do their best to upkeep the area. Retailers will also need to look into greater investment in technology to use data to create enhanced user experience for consumers both online and in-store. They can also use data insights to make better decisions in inventory and pricing.
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Source: The Business Times, 16 Mar 2020